![]() Please first connect with the brand’s customer care team to ensure you are covered by warranty requirements then book an appointment with our team to get you taken care of. Once your request is approved by the brand we can assist with warranty coverage. We recommend checking with the brand you purchased from on items which could fall under warranty. Rad Power Bikes, the Seattle e-bike startup, alleges in a new lawsuit that Phoenix-based competitor Bam Power Bikes ripped off its website layout and e-bike. We do not replace or service electric components or batteries. Rad Power Bikes says the new RadCity will climb hills 40 percent faster than the previous generation. Do you service / replace electric components and batteries on e-bikes? The new RadCity will climb hills 40 percent faster. We do not stock inventory of parts however we work directly with brands to source any and all parts one of our customers may need. Keeping your tires inflated and consistently checked will help you catch any tire damage before going out for a ride. Before each ride it’s a good safety rule to check your tires and make sure they are inflated properly. We always recommend having a good tire sealant handy. While wear and tear is a guarantee, turning to one of our trusted professionals can keep you riding your e-bike for years. ![]() Over the course of hundreds and thousands of miles, brake pads get thinner, chain lubricant washes away, and tire tread breaks down. E-Bike FAQs How often does my e-bike need maintenance?Īs a rule, we recommend a basic tune-up at least every six months or 750–1,250 mi / 1,207-2,011 kms, but keeping an eye on how, where, and when you ride can help you develop a more personalized routine.
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